
Ten Steps for Managing the Search Process
Much has been written about the importance of "human capital" in meeting strategic and tactical corporate objectives. This is certainly not a new concept: since the dawn of time, it's been impossible to run a successful enterprise without the involvement of productive and creative human beings.
At e-Staffing, we approach human capital from a quality standpoint rather than a quantity standpoint. Simply filling staffing voids no longer cuts it at the executive or individual contributor level.
When times are good, shortcomings at key positions in a company are frequently concealed. When times aren't as good, a candidate's "fit" in an organization becomes less a trivial issue, and depending on their position in the firm, will ultimately determine the fate of the organization.
Unfortunately, top quality candidates are increasingly difficult to find, and the competition to attract and keep them is intense. Many of these candidates are also finding greener pastures as independent contractors, knowing that they may better leverage their skills as an autonomous entity.
For organizations on their toes, identifying, evaluating, employing and retaining top performing executives and key professionals is regarded as an activity of the highest priority. That said, the health and success of the organization is inextricably linked to the thoroughness and quality of this effort.
Recognizing that recruiting a quality executive is a time-consuming and complex undertaking, organizations of every type and size increasingly are outsourcing this activity.
With our extensive network of talent, e-Staffing is uniquely positioned to provide our clients with professionals who have established records of achievement and success. The bottom line is e-Staffing's ability to play a key role in your continued success.
Executive search is both a science and an art which requires full-time commitment. Management can concentrate on what it does best while the consultant handles the research, pre-screening, travel, interviewing, negotiating and related detail.
As outside consultants, we can be objective in our evaluation of the client’s needs and provide insight on the kind of candidate who will make a good “fit” with the client’s corporate personality.
As professionals, we conduct the search assignment confidentially and with discretion. A client’s identity is not revealed unless genuine interest has been expressed by both parties.
Because of our third party relationship, and by combining thorough research with our recruiting techniques, we are able to identify and approach top-quality, employed candidates confidentially. This is far superior to more traditional recruiting methods.
In the course of handling hundreds of search assignments, we have accumulated agreat deal of information, knowledge about industries, companies and people, about compensation practices and executive selection criteria. Our consultants bring to the search process judgment and perspective honed by many years of intense learning.
The Search Process is an exacting, highly specialized management technique. Just as no two individuals, jobs, or companies are the same, so no two searches are the same. This uniqueness demands a methodical, disciplined approach to identify, evaluate and present the most qualified candidates.
Depending on the type of service engaged and the level of the position, e-Staffing, the following steps are taken during most search assignments:
1. Meeting with Client to Discuss Assignment | |
Perform a situational analysis to learn about: | |
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Position to be filled | |
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Business philosophy | |
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History of company
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Working environment
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Products and services
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Corporate objectives
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Changes in the organization
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Past problems
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Strength/limitations of subordinates
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Internal and external influences
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Corporate culture
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Tour of facilities to learn about: | |
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Physical layout and operation
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Suppliers
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Customers
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Competitors
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Union relations
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New product development
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Key people
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Discussion with client on goals and expectations: | |
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Agreement on timetable for conducting search
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Review with client terms and conditions of search assignment
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Execution of Letter of Agreement
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2. Development of Position Specifications | |
Organization | |
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History and description of organization
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Specifics about this division or affiliate
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Product lines or services
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Sales volume, profitability
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Number and classification of employees
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Past, present and projected rates of growth
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Short and long-term plans that could affect incumbent
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Position | |
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Title and reporting relationships
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Reason position is open
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Objectives or results expected to be achieved by candidate and time frames
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Specific responsibilities, authorities, accountabilities, functions and duties
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Operating policies, practices and rules
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Future growth opportunities for candidate
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Other performance standards by which candidate will be measured
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Candidate Requirements | |
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In development of specific, practical and comprehensive specifications essential vs. desirable elements should be considered
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Educational requirements
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Description of experience essential to enable candidate to achieve objective and meet desired performance standards
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Degree to which candidate must be qualified in other areas of management
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Additional desirable experience
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Familiarity with industries, product lines, markets, functions and geographic areas
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Description of personality and style that executive would probably have to succeed in position
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Appearance, presence and interpersonal skills that might be desirable
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Compensation | |
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Executive compensation will be influenced by the requirements of the position, demand
for qualified candidates and the potential contributions of the candidate
employed. It is usually comprised of base salary, incentive compensation,
fringe benefits, perquisites and equity compensation.
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Review of internal compensation range and possibility of adjustment based on needs
in future
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Structure of compensation package
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Determination in advance, degree of flexibility in offering to compensate a candidate for losses such as vesting rights, stock options and deferred compensation and
in offsetting benefits, perquisites and privileges currently enjoyed that
may not be available in new organization
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Comparison of bottom lines after taxes
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The effective use of up-front bonuses
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Policy of company regarding relocation…benefits, expenses and spousal counseling
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3. Research | |
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Development of search strategy…best approach to identify, attract and select
candidates
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Identification of search universe, including industry contacts, directories, data bases,
trade and professional associations, professionals and industry publications
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Search files, media sources and contacts in the academic community
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4. Candidate Contact and Evaluation | |
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Telephone contact and direct mail
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Preliminary assessment of qualifications and interest
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Follow-up with information about the organization and position specifications
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Further evaluation of candidates based on written information provided by candidates
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Preliminary review with client of candidate possibilities
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Review with client of activities, successes or problems
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Client apprising consultant of views or changes that may have occurred in needs
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Discussion with client on consultant’s findings with regard to current compensation
trends
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5. Interview Process | |
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Preparation of travel schedule
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Personal interview of candidates by consultant
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Verification of original information provided
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In-depth examination of candidate’s background
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Assessment of personal chemistry and career aspirations
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Elimination of individuals who are not as strong or motivated
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Identification of the most qualified candidates, measuring their experience, motivation,
performance and personality against requirements of client organization
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Apprise client of findings
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6. Candidate Recommendation | |
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Preparation of written presentation for client on each candidate
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Consultant will arrange personal meeting either at client’s office or another
location, depending on confidentiality required
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Finalists will be invited to client's facilities and may meet with other executives
before an offer is extended
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Consultant will go through a debriefing with both client and final candidates and
suggest exchange of further information as appropriate
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7. Reference Checking | |
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Following interviews with client and expression of mutual interest, expanded reference
checking will begin. This is normally a joint effort between search consultant and client
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Psychological evaluation, background investigation and physical examination can be part of the final selection process, depending on the client’s preference
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8. Offer Negotiations | |
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Within the guidelines set by the client, the consultant as an advisor to the client
organization and intermediary to the candidate, will conduct the basic negotiations with the finalist(s) to pave the way for reaching a mutually favorable agreement
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The consultant, in coordination with the client, will assist the candidate in family concerns associated with housing, schools, or other relocation considerations
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Final decision and acceptance of offer are reached between client and candidate
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Confirmation in writing is customary
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9. Termination of Search | |
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Notification of candidates not employed that client has selected the individual for the
position, and thanking them for their cooperation
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Close out all files and conclude any administrative activity associated with the
search
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10. Follow Up | |
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Upon a candidate’s acceptance of an offer, the consultant assists the new executive in making a smooth transition into the client organization
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With the client’s permission, the consultant stays in touch with the client and
the executive to assess progress and to anticipate and avert any potential
problems of adjustment where possible
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Last modified: February 4, 2005